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Frequently Asked Questions
Q: What certifications do your products have?
A: Our products are approved with ISO and CE certifications, meeting international medical standards.
Q: What is the typical delivery time?
A: Normally, delivery is within 30 days after receiving the deposit.
Q: What are the accepted payment terms?
A: We accept T/T, L/C, and Western Union.
Q: Do you offer OEM services?
A: Yes, OEM service is available. Please provide your drawings and detailed specifications for customization.
Q: Can you apply our logo to the beds?
A: Yes, please send us your logo design, and we will produce it as professional stickers for the equipment.
Q: What is the product warranty period?
A: Typically, we provide a 1-year warranty on bed parts and a 2-year warranty on the motors.
Reef Medical
