❓ Frequently Asked Questions
What is the Minimum Order Quantity (MOQ)?
Our MOQ is one piece. We welcome trial orders to test the quality before formal cooperation.
Do you support OEM / Customization?
Yes, we support OEM services. You can provide your logo and specific requirements, and we will apply them to the products and nameplates.
What are the available payment methods?
We accept T/T (30% deposit before production, 70% before shipping), L/C at sight, and Western Union.
What are the typical transaction terms?
Our standard quotation is EXW. Upon confirming quantity details, we provide CFR or DDP terms as required.
What is the maximum weight capacity of the chair?
The whole bed is built with a reinforced steel frame, providing a safe working load of up to 240kg.
What certifications does the medical chair have?
The hemodialysis chair is fully compliant with medical standards and holds both CE and ISO13485 certifications.