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Frequently Asked Questions
Where is your factory located?
Our factory is located in the medical devices production zone in Hengshui City, near Beijing. It is conveniently accessible via a 1-hour high-speed train ride from the capital.
What products do you manufacture?
We specialize in producing hospital beds, home nursing beds, and anti-bedsore air mattresses. Additionally, we provide related medical equipment such as wheelchairs, walking aids, and protective gear.
What are the available payment terms?
T/T and L/C are our most common payment methods. We also have extensive experience handling D/P, DA, and other specialized payment terms to support our clients' needs.
Do you accept OEM or ODM orders?
Yes, OEM and ODM orders are highly welcomed. We have numerous successful cases and can provide detailed information based on your specific requirements.
What is your quality control policy?
We maintain strict QA/QC regulations throughout every stage of the production process to ensure the highest standards of safety and performance for our medical products.
What is the warranty period for your products?
We provide a 1-year warranty for all our products. In case of any issues, customers can send photos or videos to our service team for prompt after-sales support.