Q: What is our factory product range?
A: Our range includes electric operating tables, hospital electric beds, high-grade hospital manual beds, ordinary beds, ambulance stretchers, medical trolleys, patient trolleys, medical tables, cabinets, hospital chairs, plate surfaces, bedheads, guide rails, castors, and other hospital accessories.
Q: What information should I provide for an order?
A: Please provide:
1) Product details: Quantity, Specification (Usage, size, material, color, and packing requirements);
2) Required delivery time;
3) Shipping information: Destination seaport or airport;
4) Forwarder's contact details if you have an agent in China.
Q: Is your product customized?
A: Yes, we can customize products according to your detailed requirements. We appreciate receiving specific information regarding quantity and packing needs.
Q: How about your payment terms?
A: We require a 30% deposit, with the balance due before delivery. We accept T/T, Western Union, and L/C at sight.
Q: Can I use our own logo?
A: Yes, we can manufacture products using your own logo upon request.
Q: How is the product quality ensured?
A: Our products are manufactured under strict quality control systems and hold CE and ISO13485 certifications to ensure international medical standards are met.